The Fine Print, Without the Fine-Print Energy
RETURNS +
REFUNDS.
I want you to love the art you bring home. If something isn’t right, here’s how we’ll handle it.
Last updated September 2026
Because Love Kristin Art includes one-of-one paintings, limited-edition prints and other art goods, returns are handled with a little more care than your average online order.
Original Artwork
CHANGED
YOUR MIND?
If an original artwork isn’t the right fit once you see it in person, contact us within 14 days of delivery.
The artwork must be returned in its original condition and packaging. Return shipping is the responsibility of the buyer, and we strongly recommend using a tracked and insured service.
Once the artwork is received and inspected, the purchase price will be refunded. Original shipping charges are not refundable.
Prints + Paper Goods
KEEP IT
PRISTINE.
Unused and undamaged prints and paper goods may also be returned when you contact us within 14 days of delivery.
Items must be returned in their original condition. Creased, marked, framed, altered or otherwise damaged items cannot be accepted as returns.
Return shipping is the responsibility of the buyer unless the item arrived damaged or we sent the wrong item.
Damage + Order Problems
SOMETHING
WENT WRONG?
If your order arrives damaged, defective or incorrect, contact us within 7 days of delivery.
Please keep the artwork and packaging and be prepared to send photos of the item, box and any visible shipping damage.
We’ll work with you to arrange the appropriate replacement, repair or refund depending on the item and circumstances.
Refund Timing
BACK WHERE
IT CAME FROM.
Approved refunds are issued to the original payment method.
After a refund is processed, your bank or card provider may take several business days to post the credit to your account.
Shipping charges are refundable when the return is the result of a damaged, defective or incorrect order.
About Commissions
CUSTOM IS
A LITTLE DIFFERENT.
Commissioned artwork is created specifically for one person and one story, so it does not fall under the standard return policy above.
Any payment, cancellation, approval and refund terms that apply to a commission will be discussed and agreed upon before the project moves forward.
Need Help?
JUST
REACH OUT.
If there’s a problem with your order, reply directly to your order confirmation email with your order number and a quick explanation of what happened.
We’d much rather help make something right than leave you staring angrily at your mailbox.